Privacy Policy

At Vitamex, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases.

Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and shipping address.
• Payment details (processed securely by third-party payment providers).
• Order history and customer support interactions.
• Website usage data, including cookies and analytics.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Improve our website and personalize your experience.
• Send order updates, promotions, and marketing communications (you can opt out anytime).
• Prevent fraudulent transactions and enhance security.

How We Protect Your Information

We take data security seriously and implement measures to safeguard your personal information, including:

• Encryption of sensitive data.
• Secure payment processing through trusted providers.
• Restricting access to personal information to authorized personnel only.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Payment processors to complete transactions.
• Shipping partners to deliver your orders.
• Legal authorities if required by law.

Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request details about how your data is used.

Contact Us

If you have any questions about our Privacy Policy, please contact us:

• Email: support@vitamex.co.uk
• Phone: +44 74 2676 7255

By using our website, you agree to the terms of this Privacy Policy. We may update this policy, so please check back periodically for any changes.