Terms & Conditions

Welcome to Vitamex! By using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

• By accessing and using our website, you confirm that you are at least 18 years old or have parental consent.
• We reserve the right to modify or update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Product Information

• We strive to provide accurate product descriptions, but we do not guarantee that all information is error-free.
• Supplements sold on our website are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use.

3. Orders & Payments

• All orders are subject to availability and confirmation of payment.
• We accept secure payment methods through our trusted payment providers.
• Prices listed on our website are in GBP (£) and may be subject to change without notice.

4. Shipping & Delivery

• Orders are processed within 24 hours and delivered based on the selected shipping method.
• Delivery times are estimated and not guaranteed.
• We are not responsible for delays caused by third-party couriers or incorrect address details provided by the customer.

5. Returns & Refunds

• We offer a 30-day return policy for unused and unopened items.
• Refunds will be processed once the returned items are inspected and approved.
• Shipping fees are non-refundable unless the return is due to our error.

6. Limitation of Liability

• Vitamex is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• We are not responsible for any health-related issues arising from the use of supplements. Consult a professional before use.

7. Privacy Policy

• Your personal information is protected and used according to our Privacy Policy.
• We do not sell or share your data with third parties, except as necessary for order fulfillment.

8. Governing Law

• These Terms and Conditions are governed by the laws of England and Wales.
• Any disputes shall be resolved in the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Email: support@vitamex.co.uk
• Phone: +44 74 2676 7255

By using our website and purchasing our products, you agree to abide by these terms. Thank you for choosing Vitamex!